Privacy Policy
Effective Date: June 23, 2025
At Pinoy Mart (https://pinoymart.com.au), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. What Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect the following information:
- Your name, email address, phone number
- Billing and shipping addresses
- Order details and purchase history
- Payment information (processed securely via third-party gateways)
- IP address, device information, and browsing behaviour (via cookies and analytics tools)
2. How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Contact you regarding your purchases or account
- Respond to customer support inquiries
- Send marketing updates (if you’ve opted in)
- Improve our website and services
3. How Your Data is Stored & Secured
We take all reasonable steps to protect your personal data from misuse, loss, unauthorised access, or disclosure. Our website is secured using SSL encryption and trusted third-party services to process payments and data securely.
4. Third-Party Services
We may use third-party platforms to operate our store, including:
- WooCommerce – for e-commerce functionality
- Stripe / PayPal / Afterpay (coming soon) – for secure payment processing
- Google Analytics / Facebook Pixel – for website analytics and advertising
These services have their own privacy policies, and we recommend reviewing them for further details.
5. Cookies
Our website uses cookies to enhance your shopping experience. Cookies help us remember your preferences, keep you logged in, and analyse how our website is used.
You can choose to disable cookies via your browser settings, but some site features may not work as intended.
6. Marketing Communications
If you subscribe to our newsletter or promotions, you may receive occasional emails from us. You can opt out at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Request the deletion of your personal data (where legally applicable)
- Lodge a complaint about a privacy concern
To exercise any of the above rights, please contact us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy or your personal information, please get in touch:
Pinoy Mart
📧 Email: hello@pinoymart.com.au
📞 Phone: +61 0498 955 168
📍 Location: Shop 20, Centreway Arcade, Launceston, TAS 7250
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” above will be updated accordingly.
Thank you for trusting Pinoy Mart. We’re committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.